Guide for Clinics
Guide for Clinics
Short videos that walk your team through each part of MCS Clinic, in Thai and English. The "?" help in the app opens the chapter you need.
0 of 20 chapters have a video
Chapter 1 · Getting started
A tour of your workspace
Find your way around: the menu, the dashboards for each role and where everyday work happens.
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Chapter 2 · Getting started
Setting up your clinic
Add your clinic's details, locations, opening hours, services and prices.
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Chapter 3 · Getting started
Staff and roles
Invite your team and choose what each role can see and do.
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Chapter 4 · Getting started
Your plan and billing
See your plan, change seats, update your card and download receipts.
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Chapter 5 · Front desk
The operations hub
Start the day here: today's queue, quick actions, payments and what needs attention.
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Chapter 6 · Front desk
Booking appointments
Book, move and cancel appointments, and send reminders.
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Chapter 7 · Front desk
Walk-ins and the live queue
Check patients in, add walk-ins and move them through the queue.
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Chapter 8 · Front desk
The messages inbox
Answer LINE, Facebook, Instagram, WhatsApp and website messages in one place.
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Chapter 9 · Patients
Patient records
Register patients and keep their chart, visits, notes and photos together.
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Chapter 10 · Patients
Importing patients
Bring your existing patient list in from a CSV or Excel file.
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Chapter 11 · Patients
Consents and documents
Collect signed consent forms and keep documents on the patient's record.
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Chapter 12 · Billing
Invoices and receipts
Create invoices, take payment and print or send receipts.
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Chapter 14 · Billing
Opening and closing shifts
Open the cash drawer, count it at the end of the day and close the shift.
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Chapter 15 · Billing
Insurance claims
Prepare claims, track their status and record what the insurer paid.
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Chapter 16 · Marketing
Connecting your channels
Connect LINE, Facebook, Instagram and WhatsApp so messages reach your inbox.
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Chapter 18 · Marketing
The inquiry form for your website
Put an inquiry form on your own website and receive inquiries in the inbox.
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Chapter 19 · LUNA assistant
Working with LUNA
Let LUNA draft replies, summarise conversations and help with everyday tasks.
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Chapter 20 · LUNA assistant
LUNA credits
See how much of LUNA you have used this month and buy more credits.
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Get started
Schedules, charts, and pipeline — in one workspace.
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